Privacy policy

Effective September 27, 2026

HVAC technician reviewing equipment diagnostic report and digital written estimate with Wilmington homeowner Consumer Privacy

Information collected

When you submit a request, we may collect your name, phone number, ZIP code, service need, message, consent choice, and basic technical information needed to operate and protect the website.

How information is used

We use request information to respond, route the request, prevent abuse, improve the service, and comply with law. A request may be shared with an independent provider so that provider can contact you about the requested service.

Your choices

Do not submit sensitive medical, financial, identity, or payment information. You may call instead of using the form. Consent to be contacted about a request is not consent to authorize work.

Analytics and cookies

This website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and how visitors arrive. Google Analytics uses cookies and collects information like device, browser, approximate location, and pages visited. It is not used to identify you personally. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.

Retention and security

Information is retained only as reasonably needed for these purposes. No internet service can promise absolute security.

Contact

Until an administrative email is published, privacy questions can be raised by calling (302) 412-8942.

Ready to request help?

Tell us what your HVAC system is doing.

Call any time or send the service request form. For gas odor, smoke, fire, or a carbon-monoxide alarm, leave the property and contact emergency services or the utility first.

Call now: (302) 412-8942